How can I contact you?
You can reach us by phone on 07195 5874-22 Mondays, Wednesdays & Fridays from 10:00 a.m. to 4:00 p.m. and Tuesdays & Thursdays from 10:00 a.m. to 6:00 p.m. We always try to answer all calls as quickly as possible, unfortunately there can always be overlaps in availability during peak times.
If you cannot reach us by phone, you can of course also contact us by email at kontakt@protrade-integra.com or by fax at 07195 5874-20.
Please note that our response time to e-mails can vary depending on the volume of inquieries.
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- Delivery time
- Returns/exchange
- FAQ - Frequently asked questions
- How can I contact you?
- How can I place an order?
- How can I pay for my order?
- Which shipping company do you ship with?
- Is there a tracking number?
- My ordered goods don't fit or I don't like them. How can I return this?
- Can I exchange items?
- My package was not delivered and came back to you. What happens next?
- Can I exchange items?
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Hotline: +49 (0) 7195 5874-22
If you have any questions about the ordering process, your order or the returns process, please contact us using our contact form or by telephone. We're here to help.
| Monday: | 10:00 a.m. to 4:00 p.m |
| Tuesday: | 10:00 a.m. to 4:00 p.m |
| Wednesday: | 10:00 a.m. to 4:00 p.m |
| Thursday: | 10:00 a.m. to 4:00 p.m |
| Friday: | 10:00 a.m. to 4:00 p.m |
Payment methods
All prices incl. VAT. plus shipping and handling. The crossed out prices correspond to the price at Helloween Onlineshop.
© 2025 Helloween Onlineshop • Alle Rechte vorbehalten
modified eCommerce Shopsoftware © 2009-2025 • Webdesign ProTrade Integra gemeinnützige GmbH • Umsetzung & Programmierung Rehm Webdesign
© 2025 Helloween Onlineshop • Alle Rechte vorbehalten
modified eCommerce Shopsoftware © 2009-2025 • Webdesign ProTrade Integra gemeinnützige GmbH • Umsetzung & Programmierung Rehm Webdesign